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St Andrews Dental Practice, 17a High Street Biggleswade, Bedfordshire, SG18 0JE

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Privacy Policy

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is the Practice Owner; the Information Governance Lead is Amit Kanzaria

You will be asked to provide personal information when joining the practice. The purpose of processing your personal data is to provide you with optimum dental health care and prevention.

The categories and examples of data we process are:

Personal data for the provision of dental health care, appointment reminders, emergency contacts

Personal data for the purposes of employed and self-employed team members employment and engagement respectively

Personal data for the purposes of direct mail/email/text to inform you of important announcements or about new treatments or services

Special category data to meet the requirements of the Equality Act 2010

We minimise the data that we keep, and do not keep it for longer than necessary.

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential.

If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared. Your data will be shared with the NHS in England if you are having NHS treatment.

Personal data is stored in the EU whether in digital or hard copy format

Personal data is stored in the US in digital format when suitable safeguards have been put in place to allow personal data to be transferred out of the EU

Personal data is obtained when a patient joins the practice, when a patient is referred to the practice.

For full details or where your data is stored, please ask to see Information Governance Procedures.


Our lawful bases for processing personal data:

The legitimate interests of the dental practice

Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract

Consent of the data subject

To comply with our legal obligations

Our lawful bases for processing special category data:

Processing is necessary for health care purposes

Processing necessary for identifying or keeping under review the existence or absence of equality of opportunity or treatment between groups of people with the view to enabling such equality to be promoted or maintained

We obtain consent of the data subject to process criminal record checks

The reasons we process the data include:

To maintain your contemporaneous clinical records, provision of dental care, reminders, treatment plans and estimates

To carry out financial transactions with you

To communicate with your next of kin in an emergency

If a parent or carer to communicate with you about the person you parent or care for

The personal data we process includes:

Your name, address, gender, date of birth, NHS number, medical history, dental history, family medical history, family contact details, and marital status financial details for processing payment, your doctor’s details and details of treatment at the practice. We may process more sensitive special category data including ethnicity, race, religion, or sexual orientation so that we can meet our obligations under the Equality Act 2010, or for example to modify treatment to suit your religion and to meet NHS obligations.

You have the following personal data rights:

The right to be informed about the collection and use of your personal data

The right of access – to have a copy of the data we hold about you. Generally, we will not charge for this service

The right to rectification  – to correct the data we have if it is inaccurate or incomplete

The right to deletion of your personal data (clinical records must be retained for a certain time period)

The right to restrict processing of your personal data

The right to data portability – to have your data transferred to someone else

The right to object to the processing of your personal data

Rights in relation to automated decision making and profiling

Further details of these rights can be seen in our Information Governance Procedures or at the Information Commissioner’s website.

We have carried out a Privacy Impact Assessment in Sensitive Information Map, PIA and Risk Assessment and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment and Information Governance Procedures.

Comments, suggestions and complaints 
Please contact the IG Lead at the practice for a comment, suggestion or a complaint about your data processing at or  01767 313182 or by writing to or visiting the practice at 17A High Street, Biggleswade, Bedfordshire, SG18 0JE . We take complaints very seriously.

If you have an enquiry or a request please contact the Information Governance Lead

Amit Kanzaria
St Andrews Dental Practice,

Thank you.

For more information on our Privacy policy and data opt out please contact the practice: